Privacy Policy

Miknaon Inn is committed to protecting the privacy of our users. This Data Privacy Policy outlines the types of personal information we collect, how we use it, the steps we take to protect it, and your rights regarding your data. This policy applies to all users, including visitors, members, event participants, and employees.

Information We Collect*
We may collect the following types of personal information:

– Personal Identification Information :Name, address, phone number, email address, date of birth.
– Financial Information: Payment details, billing address, and transaction history for memberships, events, and services.
– Health Information :Medical conditions or physical disabilities (only if required for participation in certain activities or for safety purposes).
– Usage Data : Information about your interactions with our website, app, and physical facilities, including times of visit, facility usage, and participation in events.
– CCTV Footage: Video recordings from security cameras for the safety and security of our premises.

How We Use Your Information
We may use the collected information for the following purposes:

– Service Provision: To manage your membership, event participation, or other services you have requested.
– Communication: To send you updates, promotional materials, and information regarding events, activities, and services.
– Security and Safety: To ensure the safety of our premises, employees, and members, through monitoring access and activities via security systems (CCTV).
– Compliance: To comply with legal obligations or respond to lawful requests from law enforcement.
– Improvement: To analyse facility usage and improve our services and offerings.

How We Protect Your Information
We implement a variety of security measures to protect your personal information. This includes:

– Encryption: We use encryption technologies for sensitive information such as financial data.
– Access Controls: Personal data is only accessible to authorized personnel who require it to fulfill their job responsibilities.
– Data Retention: Personal information is stored only as long as necessary for the purposes stated or as required by law.

Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following cases:

– Service Providers: With third-party vendors who assist us in operating our sports complex, such as payment processors, email platforms, or event coordinators, under strict confidentiality agreements.
– Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.
– Safety Concerns: To protect the rights, property, or safety of our users, staff, or the public.

Your Rights
You have the right to:

– Access: Request a copy of the personal data we hold about you.
– Correction: Request corrections to your personal data if inaccurate.
– Deletion: Request deletion of your personal data where there is no legitimate reason for us to retain it.
– Objection: Object to the processing of your personal data for certain purposes, such as direct marketing.
– Portability: Request the transfer of your personal data to another party.
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Cookies and Tracking Technologies
Our website and app may use cookies and other tracking technologies to improve your experience, track usage patterns, and for security purposes. You can manage your cookie preferences in your browser settings.

Third-Party Links
Our website and app may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies before providing any personal information.

Updates to This Policy*
We may update this privacy policy from time to time. We will notify you of any significant changes through our website, app, or by email.

Contact Us*
If you have any questions about this privacy policy or the handling of your personal data, please contact us at: info@miknaoinn.com

This policy ensures that the privacy of all users at the sports complex is respected and protected, in compliance with applicable privacy laws.